Frequently Asked Questions

The questions everyone asks  ·  answered plainly
Short version: no accounts, no subscriptions, no fees from us, and we never keep your photos or your data. You print at a store you're already going to, and you pay that store the same price you always would. We just handle the annoying upload part. The longer answers are below.

The basics

Do you offer coupons?

We'd love to, but there's nothing on our end to discount — we don't charge you a cent, and we don't keep a shred of your information. Any coupons live with the retailer, so flash them at checkout when you pick up your prints. We're the matchmaker, not the cashier.

Is there a subscription?

No. No monthly fee, no “premium tier,” no surprise renewal that shows up on your card eleven months from now. We're allergic to subscriptions. You print when you want, you pay the store, that's the whole relationship.

Can I make an account?

No, and that's on purpose. There's no login, no password to forget, no “we've updated our terms” email at 6 a.m. Your phone is your account. Delete the app and you've ghosted us completely — no hard feelings.

What if I only want to print ONE photo?

Then print one photo. There's no minimum, no batch requirement, no “are you sure you don't want 49 more?” Just you and your one perfect shot.

What we don't do

Do you sell my photos, my data, or my soul?

We can't sell what we don't keep. Your photos are deleted after they print, and we never had your data to begin with. The soul thing is between you and the retailer's rewards program.

Can I print something that isn't a photo?

If it's an image on your phone, we'll send it to print. Memes, screenshots, that cursed selfie — no judgment. We don't look. (See the question right above this one.)

Seriously, though: our privacy promise isn't a bit. Photos are deleted from our storage automatically after they're sent to the retailer, we don't require an account, and we don't track you across the internet. The full details are in our Privacy Policy.

Things we don't sell

Where can I find graduation frames?

(Jedi Hand Waves) These aren't the frames you're looking for. We do prints, wallet sheets, and magnets — frames are a quest for another store.

Still stuck?

If your question is the boring-but-important kind — an order that didn't show up, a notification that never arrived, a print that came out wrong — head to Support, where we keep the serious answers. Or just email support@tapandprint.com and a real human will get back to you within one business day.

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